Free Shipping To The Continental US
Free Shipping To The Continental US
At Rut Manufacturing, we are committed to providing you with high-quality products and a seamless purchasing experience. If you’re not satisfied with your order, contact us, and we will arrange a return for a refund or exchange.
While we strive for accuracy, Rut Manufacturing does not guarantee that product descriptions, images, or other content on this site are error-free or up-to-date. If a product from Rut Manufacturing doesn’t match its description, please reach out to us at 336-859-0328 or sales@rutmfg.com to discuss return or exchange options. Please refer to our refund policies for more details.
We accept most major credit cards for online purchases, ensuring all transactions are processed securely through our payment system. Please note: we do not accept American Express.
If an item is backordered, you will be notified promptly by phone or email.
Additional time may be required for international orders or those shipping to Alaska or Hawaii. Orders shipping outside the continental United States are subject to additional freight charges. Free shipping and handling apply only to orders within the continental U.S.
You can request a return within 30 days of receiving your order. Returns are only accepted for unused items. Items that are damaged or used upon return will be subject to a 25% restocking fee and additional costs for damages. If the item is returned in satisfactory condition, a refund minus the restocking fee will be processed.
If you receive the wrong item or experience damage during shipping, please inspect your order immediately. If there are any issues, contact us at 336-859-0328 or sales@rutmfg.com. In cases of damage during transit, you will be responsible for filing a freight claim with the carrier, but we will assist in resolving the matter. If your order is lost, we will work with the carrier to track it and reship the items at no extra cost if the issue is not resolved within 10 business days.
If you ordered the wrong part or the product does not meet your needs, contact us, and we’ll work with you to find the right solution. We want to ensure you receive the proper equipment for your needs.
